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Last updated: 13 March 2025
Royal Ranch Fest strives to protect its players and promote responsible gaming as part of our customer service and social responsibility initiatives. We believe that ensuring a healthy gaming experience is a shared responsibility between us and our players. We encourage you to use the responsible gaming tools listed below to manage your gaming activities. To ensure a pleasant and affordable gaming experience, we fully support responsible gaming and have implemented measures to help players monitor and control their gaming behavior.
This Responsible Gaming Policy ("RSG Policy") describes the tools, information, and resources available to registered players on royalranchfest.com.
This RSG Policy is part of the Royal Ranch Fest Terms of Use. Terms defined in the Terms of Use carry the same meaning in this RSG Policy.
Royal Ranch Fest may update the RSG Policy at any time. Changes take effect immediately after they are published on the platform.
If changes negatively affect your current rights, you will be notified the next time you access the platform and must confirm your consent before you can continue playing.
The Royal Ranch Fest program for responsible gaming ("RSG Program") provides tools and information to:
The RSG Program includes player education, control tools, and resources for professional support.
Royal Ranch Fest promotes responsible gaming by providing tools and information to players, but the final decision rests with the players themselves.
Our trained staff is ready to help you monitor your gaming behavior and offer control tools if necessary.
Available via the contact form on the platform under "Options for Responsible Gaming."
Available via the contact form.
Contact customer service to close your account permanently.
Permanent closures cannot be undone.
If gaming negatively impacts your mental health or finances, we recommend contacting the following organizations:
For assistance with responsible gaming tools or additional support, please contact us:
Email: play@royalranchfest.com
Website: royalranchfest.com
Address: 64 Mills Street, Albert Park, Victoria, 3206, Australia
Telephone: +61 (03) 5313 5851